Woof Meow Buddy
SMS/Text Messaging Policy
Last updated: August 13, 2026
This policy describes how Woof Meow Buddy LLC (“Woof Meow Buddy,” “we,” “us”) sends text messages and how you can control them.
1. How you opt in
We only send you text messages if you affirmatively check the SMS consent box on our contact form. Checking that box is never required to submit a request or to work with us. You may always choose to be contacted by email or phone instead.
2. What messages you’ll receive
If you opt in, you may receive one-to-one, conversational text messages from us related to:
- Responding to your inquiry
- Appointment scheduling
- Confirming pet care services
- Arrival and completion updates
- Schedule changes
- Pet care coordination
- Answering questions about an existing request or booking
We do not use this consent to send unsolicited marketing campaigns or share your number with third parties for their own marketing.
3. Message frequency
Message frequency varies based on your active requests and appointments.
4. Message and data rates
Message and data rates may apply, depending on your mobile carrier and plan.
5. How to opt out
Reply STOP at any time to stop receiving text messages from us. You will receive one confirmation message, and we will not send further texts unless you opt in again.
6. How to get help
Reply HELP to any message, email [email protected], or call (888) 508-7328.
7. Carriers
Carriers are not liable for delayed or undelivered messages.
8. Your number and your privacy
See our Privacy Policy for how we handle your phone number and other information.
9. Contact us
Woof Meow Buddy LLC
Austin, Texas
[email protected]
(888) 508-7328